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Frequently Asked Questions

Helpdesk Frequently Asked Questions

Visit the Community Life website for more information about booking boat trips.

Use the Transportation Services information at: Transport & Logistics

To book these facilities, please submit a request via the link in Campus Connect:

You can download it from the KAUST portal. If you need support, Email: registrarhelpdesk@kaust.edu.sa

Regular Students: registrarhelpdesk@kaust.edu.sa
Visiting/VSRP Students: visitingstudentonboarding@kaust.edu.sa
Please request at least three (3) working days before you need the letter.

For housing inquiries or concerns, contact: housingresidentrelations@kaust.edu.sa
For house change, roommate issues, or other concerns, contact: reslife@kaust.edu.sa

For stipend or student finance questions, email: gradops@kaust.edu.sa

Use the VMS system: https://vms.kaust.edu.sa/
Apply for a Personal Visitor KAUST ID request.
More details are available in the Student Handbook.

For further questions, email: schelpdesk@kaust.edu.sa

Visit the VMS system: https://vms.kaust.edu.sa/
Apply for a personal visitor request. This request is processed by Security, and is valid for three days.

Apply through the VMS system: https://vms.kaust.edu.sa/

Please contact your onboarding advisor or the Graduate Onboarding Team: GradOps.Onboarding@kaust.edu.sa 
You may also visit Building 18, Level 3 (Onboarding Team).