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Student Helpdesk

Need information?

Located in the Student Center lobby (Building 18), the Student Center Helpdesk is a one-stop venue for graduate students. As such, it represents the main, centralized point of contact between students and the programs and services of Student Affairs.

Our friendly staff assist students during the academic school year by providing information regarding campus functions, locations, policies, updates, and more. Staff help facilitate questions and suggest interests that could assist students in navigating through life and academics at KAUST and within the Kingdom.

Opening hours and contact 

The Student Center Helpdesk provides in-person support Sunday through Thursday from 8:00 AM to 5:00 PM, with a lunch break from 12:00 PM to 1:00 PM.

For assistance by email or phone, please contact: schelpdesk@kaust.edu.sa or +966 12 808 3412.

Alternatively, you can visit the links below to get answers to some of the most common questions students have about life at KAUST:

Visit Us

📍 Location: Student Center (Building 18), Level 2
Student Helpdesk

🕒 Hours: Sunday–Thursday
 8:00 a.m. – 5:00 p.m.

📧 Email: schelpdesk@kaust.edu.sa

📞 +966 12 808 3412