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Important Contacts

Navigating proper channels

This table gathers different offices for RAs’ reference. RAs are advised to be aware of the services that can be provided and the corresponding main contacts. It is also advised for RAs to educate residents about the proper channels of communication.

Emergency Services

Main email: 911@kaust.edu.sa

Phone: dial 911 (from a KAUST landline)

Phone: +966 12 808 0911

Email: IDSticker@kaust.edu.sa

Phone: +966 12 808 5861

Main email: fchelpdesk@kaust.edu.sa

Phone: dial 900, option 2 (from a KAUST landline)

Phone: +966 12 808 0900, option 2

Phone: dial 900 (from a KAUST landline)

From this number you can dial the following options:

IT Services: option 1

Facilities & Community Helpdesk: option 2

Medical Services: option 4

Government Affairs: option 7

Housing Key Control (012-808-6222) for house key issues and authorizing access to occupied student unit. Open 24/7.

012-808-6555

 

Cleaning for emergencies or urgent situations

Schedule regular periodic cleanings in certain units for discipline.

012-808-5052

Email: visitorcenter@kaust.edu.sa

Phone: +966 12 808 5974 (Gate #1)

Email: ga@kaust.edu.sa

Website: https://ga.kaust.edu.sa/

Phone: dial 900, option 7 (from a KAUST landline)

Phone: +966 12 808 0900, option 7

Off-campus emergency: dial 0 544 701 111